Virtual Assistant

Irene

1,000/mo
Pototan, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I have work with US based accounts since 2013, I started with the BPO industry where I was an Operations Manager for customer service. technical support and sales. Now I have transitioned as an individual contractor. I believed that with the skills and work ethics I have learned all through out working with corporate world will be my instrument to be successful. I have supported CEOs and business owners make their lives easier. Giving them more valuable time that they can spend to more importan...

Top Skills

Phone Support · 10 yearsEmail Support · 5 yearsTechnical Support · 5 yearsAccount Management · 3 yearsFacebook Marketplace · 3 years

Skills & Expertise

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Customer Success

Phone SupportExpert
Email SupportExpert
Technical SupportExpert
Live Chat SupportAdvanced
LiveChatAdvanced
Social Media SupportIntermediate

Design & Creative

CanvaIntermediate

E-commerce & Marketplace

Facebook MarketplaceAdvanced
eBayIntermediate
Product Listing OptimizationIntermediate
Inventory ManagementIntermediate
ShopifyBeginner
TikTok ShopBeginner
Amazon FBABeginner

Marketing & Growth

Community ManagementIntermediate
YouTube Channel ManagementBeginner

Sales & Business Development

Account ManagementAdvanced
Zoho CRMIntermediate
Lead GenerationBeginner

Work Experience

Executive Assistant

Freelance

Oct 2022 - Oct 2025

Zoho CRMAccount ManagementTechnical SupportPhone SupportExcel (Advanced)Google Sheets (Advanced)Email SupportCanva

Credentialing Specialist

Freelance

May 2024 - Oct 2025

Phone Support

Project Management

Freelance

Oct 2023 - Sep 2025

Excel (Advanced)Phone SupportTechnical SupportGoogle Sheets (Advanced)LiveChatEmail Support

Ecommerce va

Freelance

Feb 2021 - Jul 2022

ShopifyeBayAmazon FBAInventory ManagementFacebook MarketplaceProduct Listing OptimizationAccount ManagementEmail SupportSocial Media SupportGoogle Sheets (Advanced)Phone SupportExcel (Advanced)

Operations Supervisor

Startek Philippines

Feb 2015 - Jan 2021

Excel (Advanced)Phone SupportTechnical SupportGoogle Sheets (Advanced)Live Chat SupportEmail SupportCanvaLead GenerationAccount Management

Quick Stats

Age41 years
English LevelFluent
ID VerificationNot verified