Medical Virtual AssistantMedical Virtual Assistant

Key Achievements:

Compile and accurate capturing medical data into patient files for a swift consult by the doctor Enduring vitals,medications, allergies and important patient is captured accurately and kept confidential to comply with HIIPA regulations Ensure patient information like social security and insurance are captured accurately for billing and statistical purposes.

Key Achievements:

o Managing financial risks by involving funders and patients upon admission into the facility. o Scribing medical notes and clinical information to ensure traceable patient records. o Scan patient information for coders to ensure accurate diagnosis is conveyed. o Convey patients needs to the funder and ensure all procedures and treatment plans are covered by the funds. o Inform patients of liabilities they may encounter if their service plan does not cover specific treatment plans. o Inform credit control of accounts to monitor as they pose a financial risk. o Request authorisation from funds upon patient admission. o Call funds to endure all required documentation is on record on their side. o Communicate with doctors any information requested by funders

Key Achievements:

o Compile and accurate capturing of daily stats to submit to billing company. o Optimally supporting administrative processes, billing for practice services in a timely manner, and efficiently controlling costs. o Managing Netcare Rehab Guesthouse and bookkeeping of all financial transaction relating to the money received – managing petty cash. o Provide full secretarial support to the directors of the practice while simultaneously assisting social workers and external stakeholders for optimal functioning of the practice. o Updating electronic patient log and all social workers individual patient files o Represent the practice as a SHEQ representative at Netcare Rehabilitation Centre. o Accurate and timeous minute taking and maintaining records of minutes of SHEQ, weekly, monthly and quarterly practice meetings. o Ordering office supplies and maintaining requisitions. o Manage the general telephone, email, and other correspondence with both internal and external stakeholders in the practice. o Assisting with queries timely and in a calm – result orientated manner o Welcome, assist and direct patients, family members and doctors.