VIRTUAL ASSISTANT | LEAD GENERATION | SOCIAL MEDIA MANAGER |VIRTUAL ASSISTANT | LEAD GENERATION | SOCIAL MEDIA MANAGER |
Harley
$1,200
per month
($7/hour)
Profile Description
I help small businesses streamline operations by managing admin tasks, email support, and social media content, graphic design, basic video editing. I am highly organized, reliable, and experienced with Canva, Capcut, GoHighLevel, Notion, Slacks, Clickup, and Google Workspace.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Real Estate Operations
Virtual Assistance & Admin
Work Experience
Lead Generation/Social Media Manager
Freelance
Apr 2025 - Jul 2026
Key Achievements:
Contact real estate agents to request permission to advertise listings online. Post listings on Facebook Marketplace, Facebook Groups, Instagram, and other platforms Help create simple real estate posts using Canva Organize leads and keep records updated
Client Service Virtual Assistant
Timeshare Contract Resolution
Nov 2025 - Mar 2026
Key Achievements:
Serve as the primary operational point of contact for clients, managing inbox communications across phone, email, and chat Coordinate document collection, signatures, and follow-ups to ensure contracts move forward on schedule Track case timelines, priorities, and next steps to maintain smooth day-to-day workflow execution
Healthcare Service Representative
Optum Global Davao
Aug 2024 - Oct 2025
Key Achievements:
Managed high-volume inbound and outbound communications while maintaining accuracy, confidentiality, and service standards Coordinated complex member inquiries involving insurance benefits, claims, billing, and provider data Documented interactions, resolutions, and follow-up actions to support reporting and operational continuity
Chat Support
Awesome OS Davao
Jul 2022 - May 2023
Key Achievements:
Supported digital banking operations through real-time chat by managing account inquiries, transaction issues, and security requests Maintained clean, accurate communication logs to support auditability and reporting Followed strict SOPs for identity verification, fraud reporting, and password resets
Technical Support
VXI Global Solutions Davao
Jul 2021 - Apr 2022
Key Achievements:
Provided structured technical troubleshooting for internet, cable, and landline services Guided users through step-by-step system configurations and issue resolution Supported billing-related operational concerns tied to technical services