Grace

Customer Relationhip Mnager

Grace

180/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a strategic communicator and client-focused professional with strong experience in real estate marketing, digital branding, and customer relationship management. At Peculiar Marc Ventures, I engage both local and diaspora clients, coordinate project activations, manage inquiries, and support sales initiatives. I excel at simplifying complex information, crafting compelling content, and maintaining strong rapport with diverse audiences, driving visibility, engagement, and conversions across ...

Skills & Expertise

E-commerce & Marketplace

Customer Success

Data & Analytics

Excel (Advanced)Intermediate
Google Analytics 4Intermediate

Design & Creative

CanvaAdvanced
Adobe XDBeginner
FigmaBeginner
Logo DesignBeginner
CorelDRAWBeginner
CapCutBeginner

Sales & Business Development

Cold CallingAdvanced
B2C SalesAdvanced
B2B SalesIntermediate
Lead GenerationIntermediate
NegotiationIntermediate

Work Experience

Customer Relationship Manager

Peculiar Marc Ventures

Apr 2024 - Present

Job Responsibilities:

Successfully supported the onboarding and management of 50+ diaspora investors across countries such as the USA, Australia, France, Dubai, UAE, UK, China, Zambia, and Congo, strengthening trust and long-term engagement. Played a core role in boosting visibility for major projects including Miliki Gardens (Kitengela), Peculiar Gardens Baolala (Malindi), Amani Beach Gardens (Watamu), and Tele Garde...

Product DescriptionsLanding Page CopySocial Media SupportEmail CopywritingVideo SupportSEO Content WritingUX WritingTechnical SupportDesign SystemsPhone Support

Quick Stats

Age27 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Peace Studies