Customer Service Representative/SMECustomer Service Representative/SME
Glenda
ID Verified1,000/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone
$1,000
per month
($6/hour)
Member since March 2026
Profile Description
Experienced HR Generalist with a demonstrated history of working in the BPO industry. Skilled in Customer Support/Retention, Coaching, Quality Assurance, Risk Analysis, Initiative Management, and Business Improvement.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Ticket ManagementExpert
Email SupportExpert
Technical SupportAdvanced
LiveChatIntermediate
Content & Writing
CopywritingBeginner
Design & Creative
CanvaBeginner
E-commerce & Marketplace
Facebook MarketplaceExpert
Finance & Accounting
Risk ManagementAdvanced
Human Resources
HR ManagementExpert
Specialized Skills
Performance ManagementIntermediate
OnboardingIntermediate
HRIS ManagementIntermediate
Coaching & MentoringIntermediate
Virtual Assistance & Admin
Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Travel PlanningExpert
Data EntryExpert
TrelloAdvanced
JiraIntermediate
Quick Stats
Age50 years
GenderFemale
English LevelConversational
ID VerificationVerified