Geoffrey

Healthcare specialist/ Virtual assistant

Geoffrey

ID Verified
2,000/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a qualified medical professional with additional communication qualifications. I have experience in both the medical and communication industries with work experience as a virtual assistant for a health care organization that is NDA protected. I pride myself in my organizational skills, my ability to work under minimal supervision, my great attention to detail. I am an individual who prioritizes quality over quantity believing that everyone deserves the best no matter their ranks.

Skills & Expertise

Content & Writing

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
LiveChatIntermediate
IntercomIntermediate

Data & Analytics

Excel (Advanced)Intermediate
MetabaseIntermediate
AmplitudeIntermediate

Sales & Business Development

B2B SalesIntermediate
SalesforceIntermediate

Specialized Skills

Work Experience

sales rep

oasis call centre

Sep 2023 - Jul 2024

Job Responsibilities:

● ● ● ● ● Utilized CRM systems proficiently to track customer interactions, ensuring accurate records for future reference and followups. Collaborated closely with other departments such as marketing or product management teams in order to stay informed about new offers or updates relevant to the role. Exceeded monthly sales targets through effective prospecting, lead generation, and closing techn...

Quick Stats

Age29 years
GenderMale
English LevelFluent
ID VerificationVerified

Certifications

advanced cardiac life support and basic life support

Education

Associate's Degree

kenya medical training college

2015 - 2018