Support and Operations AssistantSupport and Operations Assistant
Fred
$1980
per month
($11/hour)
Profile Description
Remote Support and Operations professional with 5 years of hands-on experience (Nov 2020 to Nov 2025) in structured communication, inbox and task handling, reporting, and high-volume coordination. Known for precision, clean execution, and zero-drama reliability. Strong command of scheduling, documentation, research, and multi-channel communication. Comfortable protecting an executive’s time, filtering noise, and maintaining airtight organisation. Skilled with productivity tools, quick to learn n...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Work Experience
Brand Ambassador / Promoter
Tradco Africa
Feb 2025 - Present
Key Achievements:
• Manage structured communication, follow-ups, and reporting to keep workflows clean and transparent. • Maintain organised data, logs, and timelines to streamline management decision-making. • Coordinate engagements, negotiate placements, and protect time by planning interactions strategically. • Handle customer queries with clarity and fast turnaround. • Reliably exceed performance metrics through disciplined task execution and prioritisation.
Brand Ambassador / Promoter / Consultant
Top image Africa
Nov 2020 - Jan 2025
Key Achievements:
• Managed high-volume communication and executed tasks with strong attention to detail. • Conducted competitor and market research to support strategic decisions. • Prepared reports, maintained accurate documentation, and ensured timely updates. • Supported administrative operations and CRM accuracy across multiple outlets. • Achieved 101% to 128% of sales performance targets through consistent structure and follow-through.