Shopify E-Commerce & Customer Support SpecialistShopify E-Commerce & Customer Support Specialist

Flordeliza

1,200/mo

Antipolo City, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,200

per month

($7/hour)

Member since September 2026

Profile Description

A detail-oriented Virtual Assistant with 4 years of experience in the e-commerce industry, specializing in the dropshipping business model. Proficient in platforms such as Shopify, Freshdesk, Commslayer, Gorgias, Zendesk, Service Points, Helpscout, Poky, TrackMore, ParcelPanel, GoLogin, and Incogniton. Skilled in order processing, product listing, customer support, chargeback dispute management, and delivery monitoring. Committed to ensuring efficient operations, exceptional service, and custome...

Top Skills

Email Support · 5 yearsDropshipping · 4 yearsTicket Management · 4 yearsHelp Scout · 3 yearsOrder Processing · 3 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Email SupportExpert

Ticket ManagementAdvanced

Help ScoutAdvanced

ZendeskIntermediate

Live Chat SupportBeginner

Phone SupportBeginner

Social Media SupportBeginner

FreshdeskBeginner

E-commerce & Marketplace

DropshippingAdvanced

Order ProcessingAdvanced

ShopifyBeginner

Product Listing OptimizationBeginner

Order FulfillmentBeginner

GorgiasBeginner

Virtual Assistance & Admin

Email ManagementBeginner

Quick Stats

Age42 years

English LevelFluent

ID VerificationNot verified

Education

Associate's Degree

Asian College of Science and Technology

2001 - 2003