Fely

Virtual assistant / Customer Service / Sales Representative

Fely

1,500/mo
Tagum City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over eight years of experience in customer service and sales, supporting customers through phone, chat, and email across healthcare and sales industries. I'm skilled at building rapport, resolving concerns, identifying customer needs, and delivering excellent service while meeting performance goals. I'm a fast learner, adaptable, detail-oriented, and comfortable using CRM systems and other business tools. What makes me a great hire is my strong work ethic, positive attitude, and genuine p...

Top Skills

CapCut · 4 yearsAfter Effects · <1 yearAsana · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
Help ScoutBeginner
LiveChatBeginner
CrispBeginner
FreshdeskBeginner
Customer.ioBeginner

Design & Creative

CapCutAdvanced
Video EditingBeginner
After EffectsBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner

Sales & Business Development

SalesforceBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Travel PlanningBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
Monday.comBeginner
ClickUpBeginner

Quick Stats

Age32 years
English LevelConversational
ID VerificationNot verified