Virtual Assistant,Executive Assistance,CustomerVirtual Assistant,Executive Assistance,Customer
Felista
ID Verified2,001/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$2,001
per month
($11/hour)
Member since September 2026
Profile Description
I bring the ultimate triple-threat to your team: the strategic foresight of an Executive Assistant, the operational efficiency of a Virtual Assistant, and the high empathy of a Customer Service expert. I don’t just manage tasks; I protect your time and grow your revenue. I transform chaotic inboxes into streamlined workflows, manage complex calendars before friction happens, and turn frustrated customers into loyal brand advocates. Hiring me means choosing an adaptable, proactive operator who ex...
Top Skills
Airtable · <1 yearAsana · <1 yearBardeen · <1 yearBasecamp · <1 yearCalendar Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Ticket ManagementBeginner
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
IntercomBeginner
Customer.ioBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
BardeenBeginner
ClickUpBeginner
Monday.comBeginner
AsanaBeginner
BasecampBeginner
TrelloBeginner
JiraBeginner
AirtableBeginner
NotionBeginner
AI & Automation
GitHub CopilotBeginner
Claude/Anthropic APIBeginner
OpenAI APIBeginner
Data LabelingBeginner
Edge AIBeginner
Quick Stats
Age33 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications
DATA ANALYSIS
MOBILE APP DEVELOPMENT