Virtual Assistant, Calendar Manager, Appointment Setter

Fel

ID Verified
1,200/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Service and Virtual Support Professional with over 13 years of experience in customer service, technical support, sales, team leadership, and remote operations. Skilled in cold calling, appointment setting, calendar management, lead generation, and client relationship management across B2B and B2C campaigns. Proven ability to deliver exceptional customer experiences, resolve complex issues, and consistently achieve performance goals. Experienced in managing high-volume ou...

Top Skills

Phone Support · 10 yearsTechnical Support · 5 yearsEmail Support · 2 yearsLive Chat Support · 2 yearsAirbnb · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportExpert
Email SupportIntermediate
Live Chat SupportIntermediate
ZendeskBeginner

Real Estate Operations

Real Estate ListingBeginner
AirbnbBeginner
Zillow Premier AgentBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Monday.comBeginner
TrelloBeginner
ClickUpBeginner

Specialized Skills

Performance ManagementBeginner

Work Experience

Calendar Manager - Virtual Assistant

Beacon Connect

Jan 2024 - May 2026

Email SupportCalendar ManagementEmail ManagementExecutive Assistant ServicesData Entry

Quick Stats

Age37 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Mater Dei College

2006 - 2012