Virtual Assistant Social media manager & E-Commerce

Eunice

1,000/mo
Navotas City , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Virtual Assistant and Marketing Professional with nearly four years of remote work experience supporting brands in social media management, customer support, lead generation, email marketing, and appointment setting. Skilled in CRM management, influencer outreach, campaign coordination, and delivering high-quality customer experiences that drive engagement and business growth.

Skills & Expertise

E-commerce & Marketplace

AI & Automation

HeyGenBeginner
VeoBeginner
OpenAI APIBeginner
DALL-EBeginner
SynthesiaBeginner
SoraBeginner

Content & Writing

Customer Success

ZendeskBeginner
LiveChatBeginner

Data & Analytics

Design & Creative

CanvaBeginner
CapCutBeginner

Marketing & Growth

Virtual Assistance & Admin

TrelloBeginner
NotionBeginner

Work Experience

Marketing Manager/ SMM

RealPro Connections, Inc

Aug 2023 - Present

Job Responsibilities:

Marketing Manager / Social Media Manager experienced in managing all company social media accounts, content creation (Reels, YouTube, Canva), website back-office administration, CRM and email marketing via Happy Grasshopper, reporting and analysis, team leadership, and affiliate marketing

HeyGenSynthesiaCopywritingEmail SupportSocial Media SupportBlog WritingSoraOpenAI APIA/B TestingCanva

Shopify VA /Product Listing Assistant

PeachMe Leggings (Activewear & Print-on-Demand Brand)

Jun 2024 - Dec 2025

Job Responsibilities:

Created and optimized Shopify product listings, including custom-written product descriptions, pricing, variants, tags, and collections for activewear and print-on-demand items. Updated and maintained product images and listings to ensure accuracy, consistency, and a clean storefront presentation. Coordinated with Cheers Creative Studio to align product listings with brand direction and store stan...

ShopifyProduct Descriptions

Operations and Customer Support Associate

Royal Dragon Decor

Oct 2025 - Dec 2025

Job Responsibilities:

I manage Shopify orders and product updates, coordinate daily deliveries and returns with multiple couriers, track inventory and supplier restocks, handle customer support across Messenger, Shopify Inbox, and email, upload and organize product listings, coordinate with media teams, and assist with occasional operational errands.

ShopifyOpenAI APIProduct DescriptionsSocial Media SupportCopywritingEmail SupportLiveChatCanvaFacebook MarketplaceProduct Listing Optimization

E- Commerce/ Shopify Manager

Lorenzi Paris

Jun 2025 - Dec 2025

Job Responsibilities:

I manage daily e-commerce operations, including Shopify product listings, titles, descriptions, and images. I handle customer support by responding to messages, emails, and comments, tracking orders, and assisting with returns and refunds. I coordinate daily operations through CJ Dropshipping to ensure timely fulfillment and accurate inventory management.

ShopifyProduct DescriptionsEmail SupportCanvaProduct Listing OptimizationDropshippingGoogle Sheets (Advanced)

Shopify VA / Product Management Assistant

Furrever Friends (Pet Accessories Dropshipping Brand)

Oct 2024 - Dec 2025

Job Responsibilities:

Managed end-to-end Shopify product listings for a pet accessories dropshipping store, including writing product descriptions, setting prices, managing variants, tagging, and organizing collections. Maintained product images, availability, and catalog accuracy across the store. Collaborated with Cheers Creative Studio to ensure listings followed brand and visual guidelines

ShopifyProduct DescriptionsGoogle Sheets (Advanced)CanvaProduct Listing OptimizationDropshipping

Social Media Manager

Gaia world Consumer Goods

Dec 2020 - Feb 2023

Job Responsibilities:

Social Media Manager experienced in managing company social media accounts, creating Canva templates, editing Reels and YouTube videos, managing Shopify product listings, responding to customer inquiries, tracking orders, and booking deliveries via Lalamove.

ShopifySocial Media SupportProduct DescriptionsCopywritingEmail SupportGoogle Sheets (Advanced)CanvaLiveChatA/B TestingFacebook Marketplace

Customer Representative / Chat Support

3s Offshoring and Outsourcing Inc.

Jan 2019 - Sep 2020

Job Responsibilities:

Experienced Customer Representative / Chat Support Specialist in E-Commerce, handling non-voice parcel delivery accounts, order tracking via NinjaVan (local), outbound customer service, U.S.-based lead generation, and CRM management using HubSpot, including data entry, customer segmentation, and reporting

Email SupportLiveChatFacebook Marketplace

Quick Stats

Age32 years
GenderFemale
English LevelConversational
ID VerificationNot verified

Certifications

Special Studies / Webinar – Amazon Virtual Assistant (VA), New Age VA Camp