Erika

Virtual Assistant

Erika

850/mo
Santo Nino, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service representative with 2 years of experience delivering excellent customer support and consistently strong performance. Skilled in communication, problem-solving, and maintaining high customer satisfaction.

Skills & Expertise

Content & Writing

E-commerce & Marketplace

TikTok ShopIntermediate
Order ProcessingIntermediate
Order FulfillmentIntermediate
WordPressBeginner
eBayBeginner
Amazon FBABeginner
ShopifyBeginner
EtsyBeginner

Customer Success

Email SupportIntermediate
Technical SupportIntermediate
Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Design & Creative

Adobe XDAdvanced
CanvaAdvanced
CapCutAdvanced

Finance & Accounting

Sales & Business Development

SalesforceIntermediate

Software Development

Quick Stats

Age26 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ArabicBasic
JapaneseBasic
ID VerificationNot verified
Portfolio
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Certifications

Paypal Endorsement

Education

Bachelor's Degree

Southern Christian College

2021 - 2022