Coordinator

Erica

3000/mo
Houston, United States
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Organized and dependable professional with a background in coordination, record keeping, and administrative operations. Known for strong communication, problem-solving, and multitasking abilities. Experienced with Microsoft Office, spreadsheets, and digital file management. Passionate about supporting team success and maintaining smooth daily operations in fast-paced environments. Currently pursuing a bachelor’s degree to advance in remote administrative and operations roles.

Top Skills

Email Support · 6 yearsPhone Support · 6 yearsAdobe Illustrator · 3 yearsAdobe InDesign · 3 yearsAdobe Photoshop · 3 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert
Social Media SupportAdvanced

Design & Creative

Adobe PhotoshopAdvanced
Adobe IllustratorAdvanced
Adobe InDesignAdvanced
Social Media GraphicsAdvanced
Adobe Premiere ProAdvanced
After EffectsAdvanced

E-commerce & Marketplace

ShopifyAdvanced
EtsyIntermediate
BigCommerceBeginner
GumroadBeginner
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
Order ProcessingAdvanced
DropshippingAdvanced

Finance & Accounting

BookkeepingAdvanced

Marketing & Growth

Google AdsIntermediate
Content MarketingAdvanced
Community ManagementAdvanced
Twitter/X ManagementAdvanced
MailchimpIntermediate

Sales & Business Development

Cold Email OutreachAdvanced

Work Experience

Coordinator I - Chemistry Lab

Lone Star College

Nov 2024 - Aug 2025

Key Achievements:

Mitigated a critical safety hazard affecting 36 chemical fume hoods, coordinating contractors, facilities, and administration to protect 350+ students and 10 faculty members from hazardous vapor exposure and regulatory violations. Managed 150+ reagents and 1,100+ prepared solutions across two buildings, ensuring zero shortages during 16–21 class sections per semester (600+ students) using an Excel spreadsheet for inventory. Served as the sole coordinator for 4 science departments, managing daily lab operations for 10 faculty and 600+ students across two buildings by streamlining inventory, scheduling, and support processes. Coordinated with certification vendors: Allometrics, Derryberry, and Clean Harbors to complete compliance checks and with chemical suppliers Flinn Scientific, Fisher Scientific, Carolina, Amazon, and Grainger to schedule biweekly reagent shipments before our fiscal-year deadlines, ensuring OSHA and EPA compliance.

Email SupportPhone SupportOrder ProcessingInventory ManagementBookkeeping

Disability Support Staff (PT Reader/Scribe)

Lone Star College

Jan 2019 - Nov 2024

Key Achievements:

Supported up to 4 students per semester with severe disabilities (blind, deaf, mobility-impaired) as a reader/scribe, adapting note-taking and communication methods to meet accessibility standards. Provided comprehensive notetaking support across 60 students over 5 years, covering approximately 27,000–40,500 total class sessions, ensuring accessibility and academic equity across multiple disciplines. Proctored 32+ 2-6 hour additional-time or specialized exams annually, ensuring fairness and compliance with ADA and academic guidelines.

Email SupportPhone SupportAdobe InDesignInventory Management

Freelance Operations & Shipping Coordinator (Remote)

Freelance

Jun 2019 - Dec 2022

Key Achievements:

Directed end-to-end logistics for multiple e-commerce projects, overseeing global fulfillment, vendor negotiations, and packaging strategies to ensure seamless delivery for international and domestic customers. Oversaw inventory management, quality control, and customs compliance across 5+ multi-month campaigns, ensuring timely deliveries and customer satisfaction. Processed and fulfilled 1,000+ international and domestic shipments with a near-100% successful delivery rate. Developed efficient tracking, labeling, and order management systems to streamline logistics for medium-scale distribution. Acted as the central logistics lead for 100+ global stakeholders, mitigating supply chain risks and resolving scheduling conflicts to maintain a 100% on-time delivery rate for multiple multi-month campaigns. Independently managed end-to-end small-batch merchandise production of art prints, custom buttons, stickers, and sticker sheets from design and file preparation (Adobe, Affinity) to manufacturing (Cricut) and fulfillment, executing production runs of up to 300 units per item.

Product PhotographyGoogle AdsBookkeepingEmail SupportPhone SupportSocial Media SupportAdobe PhotoshopAdobe IllustratorAdobe InDesignSocial Media GraphicsAfter EffectsAdobe Premiere ProShopifyEtsyBigCommerceGumroadProduct Listing OptimizationInventory ManagementOrder ProcessingDropshippingPrint on DemandContent MarketingCommunity ManagementTwitter/X ManagementCold Email OutreachMailchimp

Freelance Operations & Shipping Coordinator (Remote)

Freelance - Kickstarter Campaign

Aug 2020 - Jul 2021

Key Achievements:

Directed year-long logistics operations for a Kickstarter campaign with 56 contributors and 350+ customers, overseeing onboarding, scheduling, and milestone tracking. Coordinated vendor negotiations, packaging solutions, and customs compliance for 600+ products, achieving SGD $23,470+ (approx. $18,262 USD) total funding and profit. Processed and fulfilled 400+ shipments with zero unresolved delivery issues, creating tracking systems to monitor package statuses

Product PhotographyGoogle AdsBookkeepingEmail SupportSocial Media SupportPhone SupportAdobe PhotoshopAdobe IllustratorAdobe InDesignSocial Media GraphicsAdobe Premiere ProAfter EffectsShopifyEtsyBigCommerceGumroadProduct Listing OptimizationInventory ManagementOrder ProcessingDropshippingPrint on DemandContent MarketingCommunity ManagementTwitter/X ManagementCold Email OutreachMailchimp

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

Heartsaver First Aid CPR AED

Education

bachelor

University of Houston - Downtown

2025 - present

associate

Lone Star College

2016 - 2025