Executive Virtual Assistant & Operations Support

EMMAH

ID Verified
1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Executive VA & Operations Support professional with a background as a Registered Nurse, bringing precision, composure under pressure, and attention to detail to every role. I support busy executives and growing teams by managing calendars, inboxes, and client communications, while building the CRM systems, automations, and SOPs that keep operations scalable. I've built a [link hidden] automation that cut client onboarding time by 85%, developed KPI dashboards tracking business performance, and d...

Skills & Expertise

AI & Automation

ZapierIntermediate
Make (Integromat)Intermediate
PerplexityIntermediate
Prompt EngineeringIntermediate
OpenAI APIIntermediate

Data & Analytics

Design & Creative

CanvaIntermediate

Virtual Assistance & Admin

Data EntryAdvanced
Travel PlanningIntermediate
CalendlyIntermediate
AsanaIntermediate
NotionIntermediate
TrelloIntermediate
AirtableIntermediate
ClickUpIntermediate
Monday.comIntermediate

Specialized Skills

OnboardingIntermediate
HRIS ManagementIntermediate

Work Experience

Executive & Operations Support

B2B Startup

Apr 2025 - Present

Job Responsibilities:

Building a multi-step automated client onboarding process in [link hidden], cutting onboarding time from 5 hours to under 30 minutes, an 85% reduction. Designing inquiry-response and scheduling automations in Zapier, saving 5+ hours per week. Setting up and maintaining CRM systems in Airtable to centralize data, track leads, and improve pipeline visibility eliminating scattered spreadsheets and m...

ZapierSQLMake (Integromat)Prompt EngineeringCanvaClaude/Anthropic APIGoogle Sheets (Advanced)Calendar ManagementTravel PlanningMeeting Coordination

Executive Support

Bloom Executives - Internship

Jul 2026 - Sep 2026

Job Responsibilities:

Delivered end-to-end executive support across calendar management, travel-crisis replanning, and contract deadline analysis, including catching a scheduling conflict where a notice deadline had already lapsed before it was flagged Built and populated CRM and project-management systems (HubSpot, Airtable, Trello, Notion) from scratch, including pipeline design, custom fields, and automated follow-u...

ZapierMake (Integromat)CanvaExcel (Advanced)PerplexityClaude/Anthropic APIGoogle Sheets (Advanced)Calendar ManagementOnboardingAirtable

Quick Stats

Age23 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

NURSING
Executive Internship Launchpad

Education

Bachelor's Degree

Kenya Medical Training College

2022 - 2025