Executive Assistant, Marketing Specialist, Customer ServiceExecutive Assistant, Marketing Specialist, Customer Service

Key Achievements:

● Deliver comprehensive executive and administrative support to the CEO and leadership team, managing calendars, correspondence, and confidential business matters. ● Coordinate cross-functional projects across marketing and operations teams, ensuring initiatives are completed on schedule. ● Oversee marketing operations across multiple eCommerce platforms and digital channels, aligning campaign execution with business goals. ● Process client invoices and coordinate payroll requests with a high degree of accuracy and confidentiality. ● Manage the full TikTok Ads and Affiliate partnership lifecycle, including recruitment, onboarding, campaign coordination, and performance monitoring. ● Monitor operational performance metrics and drive process improvements across departments to increase efficiency. ● Serve as the primary point of contact between internal teams, clients, and external partners, ensuring clear and timely communication.

Key Achievements:

● Managed digital marketing campaigns across Facebook, TikTok, Shopee, and Lazada to support lead generation and sales goals. ● Developed marketing strategies, lead generation campaigns, and advertising copy tailored to each platform's audience. ● Coordinated customer support and patient scheduling while maintaining marketing automation workflows. ● Provided digital marketing coaching and technical support to entrepreneurs, helping them run and troubleshoot their own campaigns.

Key Achievements:

● Coordinated order fulfillment and shipment logistics for major U.S. retail partners, ensuring on-time delivery. ● Served as the primary liaison between clients and logistics providers, resolving issues quickly to avoid delays. ● Prepared shipment reports and maintained accurate operational documentation to support audit and tracking needs.