Virtual Assistant, E-commerce Support, Operations VAVirtual Assistant, E-commerce Support, Operations VA
Edralyn
ID Verified700/mo
Echague, Isabela, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone
$700
per month
($4/hour)
Member since February 2026
Profile Description
Results-driven E-commerce Customer Support Specialist with 8+ years of experience in BPO and remote work, including hands-on experience in dropshipping stores. Skilled in managing email support, order processing, refunds, supplier coordination, and Shopify backend tasks. Detail-oriented, reliable, and comfortable using structured workflows and ChatGPT to deliver accurate, professional, and timely customer responses.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportExpert
Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
ZendeskExpert
LiveChatExpert
Social Media SupportAdvanced
Technical SupportIntermediate
Data & Analytics
Google Sheets (Advanced)Advanced
Google Analytics 4Advanced
Excel (Advanced)Intermediate
LookerIntermediate
Design & Creative
E-commerce & Marketplace
ShopifyIntermediate
TikTok ShopIntermediate
Order ProcessingIntermediate
Order FulfillmentIntermediate
DropshippingIntermediate
Inventory ManagementIntermediate
Marketing & Growth
Sales & Business Development
Proposal WritingIntermediate
Virtual Assistance & Admin
Email ManagementAdvanced
Document ManagementAdvanced
Executive Assistant ServicesAdvanced
BasecampAdvanced
Calendar ManagementIntermediate
NotionIntermediate
Quick Stats
Age34 years
GenderFemale
ID VerificationVerified