Edilyn

Virtual Assistant

Edilyn

1,200/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Customer Service Representative Professional Summary: Results-oriented and reliable Customer Service Representative with strong communication and problem-solving skills. Experienced in handling inquiries, resolving complaints, and ensuring high levels of customer satisfaction across phone, email, and chat channels. Skilled in explaining policies, processing transactions, and maintaining accurate records. Committed to delivering friendly, efficient service while building positive relationships an...

Skills & Expertise

Sales & Business Development

Specialized Skills

Virtual Assistance & Admin

Customer Success

CrispBeginner

Data & Analytics

Design & Creative

CanvaBeginner

E-commerce & Marketplace

TikTok ShopBeginner
WordPressBeginner

Work Experience

HEALTHCARE SPECIALIST

TTEC PAMPANGA

Sep 2024 - Dec 2024

Contract ReviewZoho CRMTerms & ConditionsTelehealth Support

BATTLE BUDDY/CSR

GLOBALTEC BPO INC.

Oct 2021 - Sep 2022

Job Responsibilities:

BEST IN IVOICE/ COLLECTIONS

Cold Email OutreachWarm Outreach & Appointment SettingContract ReviewLegal ResearchTelehealth SupportZoho CRMTerms & ConditionsEmail Management

SALES SPECIALIST

TTEC PAMPANGA

Apr 2021 - Oct 2021

Job Responsibilities:

TOP SALES

Warm Outreach & Appointment SettingContract ReviewB2B SalesSalesforceTerms & ConditionsEmail Management

COSTUMER SUPPORT REPRESENTATIVE

SUTHERLANG GLOBAL SERVICES

Nov 2017 - Feb 2018

Job Responsibilities:

TOP AGENT

Contract ReviewSalesforceEmail ManagementTerms & ConditionsWarm Outreach & Appointment Setting

Quick Stats

Age32 years
GenderFemale
English LevelConversational
ID VerificationNot verified