Virtual Assistant, Customer Service

Donald

ID Verified
800/mo
Cebu, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Professional Executive Assistant with a background in Human Resource Management and over three years of experience in administrative support, customer service, and technical assistance. Proven ability to manage schedules, prioritize communications, and resolve issues efficiently in fast-paced environments. Highly organized, adaptable, and skilled in maintaining confidentiality while supporting operational excellence.

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
Technical SupportIntermediate
Email SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate

Design & Creative

CanvaAdvanced
CapCutIntermediate
Video EditingIntermediate

E-commerce & Marketplace

TikTok ShopIntermediate
EtsyIntermediate
DropshippingBeginner

Real Estate Operations

AirbnbIntermediate

Sales & Business Development

Work Experience

Service Desk Analyst

Accenture

2023 - 2024

Live Chat SupportTicket ManagementPhone SupportLiveChatTechnical SupportEmail Support

Virtual Executive Assistant

DM START

2020 - 2023

Adobe IllustratorZendeskCanvaSocial Media SupportAdobe PhotoshopSocial Media GraphicsVideo EditingPrint on DemandB2B SalesSalesforce

Quick Stats

Age25 years
GenderMale
English LevelFluent
ID VerificationVerified