Daniza

Administrative & Back-Office Support | Chat & Email | Virtua

Daniza

ID Verified
900/mo
Pasig City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a reliable and detail-oriented Virtual Assistant and Administrative Support professional with almost 4 years of VA experience and 4 years of administrative experience. My skills include customer service, email management, data entry, scheduling, client communication, follow-ups, multitasking, and problem-solving. I have experience working with US-based clients and am comfortable working independently in a remote environment. I’m proficient in Microsoft Office and Google Workspace, and I’m a...

Skills & Expertise

Customer Success

Data & Analytics

Finance & Accounting

Sales & Business Development

SalesforceAdvanced
Zoho CRMAdvanced

Virtual Assistance & Admin

Design & Creative

CanvaBeginner
CapCutBeginner

Work Experience

Client Communication Specialist ll (Email, Live Chat & SMS)

Nuvision Autoglass International Philippines Corp.,

Aug 2022 - Jul 2026

Job Responsibilities:

Ensure an organized, clean, and tidy workspace Help to immediately resolve and mediate customer complaints Commit and action on emails depending on the requirements within 10 minutes Service Level Agreement Routing Emails to the right department. Archive email that doesn't need a response. Respond to any email if you can. Following an important email thread, make sure it is up to date and every ta...

Live Chat SupportExcel (Advanced)Zoho CRMEmail SupportGoogle Sheets (Advanced)Email ManagementLiveChatData EntryExecutive Assistant ServicesSalesforce

Accounting Clerk

Al Khoory Solutions LLC

Dec 2018 - Jun 2022

Job Responsibilities:

Keeping the receptionist area tidy Answering and forwarding phone calls. Responsible in making checks and invoices, as well as vouchers, SOA, purchase order, accounting statements, other reports & records. Collect and sort invoices and checks Collaborate with management to complete necessary projects; work independently on prior delegated tasks. Maintain and re-stock office supplies as needed Answ...

Excel (Advanced)Email SupportFinancial ReportingGoogle Sheets (Advanced)BookkeepingEmail ManagementAccounts Payable/ReceivableExecutive Assistant ServicesPersonal Assistant ServicesUser Research

Receptionist

ICONTACT CONCEPT SOLUTIONS LLC.

May 2014 - Jun 2018

Job Responsibilities:

· Welcomed and assisted visitors, clients, and business partners in a professional manner. · Answered, screened, and routed incoming calls to the appropriate personnel. · Received and relayed messages and important information promptly. · Managed incoming and outgoing mail, documents, and packages. · Received and reviewed CVs/resumes from walk-in and email applicants. · Conducted initial interview...

Excel (Advanced)Financial ReportingGoogle Sheets (Advanced)Email ManagementPersonal Assistant ServicesExecutive Assistant ServicesEmail Support

Quick Stats

Age31 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

TESDA