Lead Operation SpecialistLead Operation Specialist

Highly organized and results-driven Lead Operations Specialist and Real Estate Professional with extensive experience managing day-to-day property lifecycles using AppFolio. Skilled in coordinating full-cycle lease management, overseeing accounts receivable, and acting as the primary liaison for tenants and rental owners. Combines strong administrative oversight with a background in customer service to optimize property operations, maintain high retention rates, and streamline owner reporting.