Dale

Virtual Assistant, CSR & TSR

Dale

1500/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Resourceful and customer focused professional with 5 years of BPO experience and 1 year as a Virtual Assistant, delivering high-quality support in fast-paced, client-driven environments. Proven expertise in managing customer inquiries, resolving issues efficiently, and maintaining strong client relationships. Skilled in administrative support, scheduling, email and calendar management, data entry, and CRM tools. Known for exceptional communication, attention to detail, and the ability to multita...

Top Skills

ActiveCampaign · <1 yearB2C Sales · <1 yearBrand Identity Design · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

Design & Creative

CanvaBeginner
Brand Identity DesignBeginner
Final Cut ProBeginner
CapCutBeginner
Video EditingBeginner
Loom/Screen RecordingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
YouTube Channel ManagementBeginner
Content StrategyBeginner
Facebook Business ManagerBeginner
Google Tag ManagerBeginner
MailchimpBeginner
ActiveCampaignBeginner

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachBeginner
Lead GenerationBeginner
Sales Funnel ManagementBeginner
B2C SalesBeginner

Work Experience

Virtual Assistant

Outsourceddoers

Feb 2024 - Dec 2025

Technical Support Representative Voice & chat

Full Potential Solutions

Dec 2024 - Sep 2025

Technical Support Representative

Concentrix Davao

Apr 2023 - Dec 2024

Content Moderator

Concentrix Davao

Apr 2022 - Dec 2023

Customer Service Representative

Iqor Davao

Dec 2019 - Feb 2022

Key Achievements:

Top seller of the month and best in customer service support

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified