Virtual Assistant • Customer Support • Claims SpecialistVirtual Assistant • Customer Support • Claims Specialist
Cyrill
ID Verified$1,300
per month
($7/hour)
Profile Description
I’m a results-driven customer service professional with over 10 years of experience across customer support, healthcare, technical support, and claims processing. Skilled in handling customer inquiries through phone, email, and chat while consistently delivering high-quality service and meeting performance goals. Experienced in medical claims, insurance verification, records retrieval, quality assurance, patient scheduling, and technical troubleshooting.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Finance & Accounting
Virtual Assistance & Admin
Work Experience
Customer Support Representative
Shiloh Business Solutions Service
Mar 2024 - Jun 2026
Quality Assurance
Office Symmetry
Oct 2022 - Mar 2024
Claims Specialist
EXL Ph Inc
Aug 2019 - Oct 2022
Technical Support Representative
Concentrix
Mar 2017 - Jun 2018
Customer Service Representative
Iqor
Aug 2015 - Feb 2016
Transaction Processor
Conduent
Oct 2014 - May 2015
Quick Stats
Education
Bachelor's Degree
Saint Francis of Assisi
2009 - 2014