CUSTOMER SUPPORTCUSTOMER SUPPORT
Cristine
$600
per month
($3/hour)
Profile Description
Licensed Professional Teacher (LPT) with a Bachelor of Secondary Education major in English and experience in customer support, data annotation, content writing, and administrative tasks. Skilled in written communication, research, documentation, problem-solving, and handling customer concerns. Experienced in remote work, detail-oriented, adaptable, and committed to delivering accurate, high-quality work while meeting deadlines.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Virtual Assistance & Admin
Specialized Skills
Work Experience
Data Annotator
Innodata
Apr 2026 - Present
Key Achievements:
Responsibilities: - Annotated high-resolution images and identified object boundaries. - Reviewed AI-generated outputs and corrected errors. - Followed project guidelines to ensure accurate and consistent data labeling. Key Achievements: - Contributed to dataset quality through accurate annotation and error detection. - Consistently followed quality standards and project requirements.
Medical Service Representative
LifeMD
Jan 2026 - Apr 2026
Key Achievements:
Responsibilities: - Handled patient inquiries and medical service concerns. - Assisted with appointment scheduling and account documentation. - Coordinated clinical, pharmacy, and specialty-related escalations. Key Achievements: - Resolved patient concerns through clear communication and proper escalation. - Maintained accurate documentation while providing timely customer support.
Customer Service Representative
4AM Media
Sep 2025 - Dec 2025
Key Achievements:
Responsibilities: - Assisted customers with orders, deliveries, refunds, and subscription concerns. - Troubleshot e-commerce issues using Gorgias. - Provided timely and professional non-voice customer support. Key Achievements: - Resolved customer concerns efficiently through clear communication. - Maintained accurate records and consistent support quality.