Customer Service Rep E-Commerce, Virtual AssistantCustomer Service Rep E-Commerce, Virtual Assistant
Claudane
ID Verified$750
per month
($4/hour)
Profile Description
I am a goal-oriented professional with a strong background in customer service, sales, and communication. I have a proven ability to generate leads, manage high-volume chat support, and exceed performance targets. As a quick learner, I excel at building client rapport and solving complex operational problems.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Virtual Assistance & Admin
Work Experience
Cold Caller/Sales Representative
Rocket Station
Jul 2024 - Jan 2025
Key Achievements:
Conducted outbound cold calls to homeowners and potential clients to generate new real estate lead sand follow up on existing inquiries. Qualified prospects by identifying their property needs, budget, preferred location, and buying or selling timeline. Presented real estate services and property opportunities while effectively communicating the value and benefits to potential clients. Built and maintained strong relationships with leads, homeowners, and prospective buyers through professional communication and consistent follow-ups.
Customer Service Representative
Awesome CX
Mar 2020 - Jun 2024
Key Achievements:
Handled TechStyle (E-Commerce) account via call, email and chat support An online fashion boutique offering collection of stylish tops, leggings and premium lingerie. Brands are Savage X Fenty, Fabletics and JustFab Assisted with orders, returns, exchanges, and refunds Maintained high customer satisfaction ratings Managed multiple chats, calls and email simultaneously
Quick Stats
Education
Bachelor's Degree
University of Mindanao
2019 - 2020