Christian

Virtual Assistant - Operations Supervisor

Christian

800/mo
Cagayan de Oro City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Versatile operations and customer experience professional with 7+ years of experience in high-volume communication, team coordination, and user support across technical and customer-facing environments. Skilled in community engagement, stakeholder communication, escalation handling, and process improvement with a strong ability to build positive relationships and foster user trust. Experienced in managing complex conversations across multiple channels while translating technical concerns into cl...

Top Skills

Email Support · 8 yearsExcel (Advanced) · 8 yearsGoogle Sheets (Advanced) · 8 yearsLead Management · 8 yearsLive Chat Support · 8 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Lead ManagementExpert
Ticket ManagementExpert
LiveChatExpert
ZendeskExpert

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Quick Stats

Age32 years
English LevelConversational
ID VerificationNot verified
Portfolio
🔒