Virtual Assistant/ Technical Support/ Customer Service RepreVirtual Assistant/ Technical Support/ Customer Service Repre
Krystel
ID Verified$700
per month
($4/hour)
Profile Description
I am applying for the Virtual Assistant position. My experience as a Call Center Agent and a Computer Shop Operator provides a strong foundation in the core VA skills you need: organization, clear communication, and efficiency. I am highly adaptable and ensure tasks are completed with speed and accuracy, as demonstrated by my background in handling complex customer issues and systematic workflow management. I am proficient with computer operations and eager to apply my reliable work ethic to su...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Software Development
Work Experience
Customer Service Specialist
Foundever
Dec 2023 - Apr 2024
Job Responsibilities:
As a Customer Service Representative at Foundever, my primary duties centered on managing customer orders and providing comprehensive support for credit card and billing issues. This involved handling sensitive financial inquiries, including explaining balances, detailing late fees and interest charges, and resolving billing disputes. This role required exceptional analytical ability, accuracy, an...
Technical Support & Customer Service Specialist
Teleperformance
Mar 2023 - Nov 2023
Job Responsibilities:
At Teleperformance, I served as a Customer Service Representative, managing comprehensive customer support across various sectors, including telecommunications, utility (electricity), and e-commerce. I primarily handled inbound phone calls, utilizing strong problem-solving and communication skills to address customer technical issues, process new orders, and resolve complex billing or service prob...