Virtual assistant E-commerceVirtual assistant E-commerce
Danica
ID Verified880/mo
San pablo, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone
$880
per month
($5/hour)
Member since January 2026
Profile Description
Customer Service Representative with 8 years of experience in BPO and retail, supporting hotel reservations, telecommunications, healthcare, financial, and retail accounts. Skilled in call handling, billing, appointment scheduling, problem resolution, and using CRM and inventory systems (Customer Insite, IQ, Five9). Strong multitasking, communication, and teamwork skills.
Top Skills
Phone Support · 8 yearsEmail Support · 4 yearsCrisp · 3 yearsLive Chat Support · 3 yearsOrder Fulfillment · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportAdvanced
Live Chat SupportAdvanced
CrispAdvanced
Ticket ManagementBeginner
Technical SupportBeginner
Design & Creative
CanvaBeginner
E-commerce & Marketplace
Order FulfillmentAdvanced
Order ProcessingBeginner
Sales & Business Development
SalesforceIntermediate
B2B SalesBeginner
B2C SalesBeginner
Content & Writing
Email CopywritingBeginner
Work Experience
Customer Service Representative
Intelogix philippines (kroger)
Sep 2022 - Present
Key Achievements:
Top agent
Phone SupportLive Chat SupportTechnical SupportOrder ProcessingEmail SupportTicket ManagementCanvaB2C SalesCrispOrder Fulfillment
Quick Stats
Age42 years
English LevelConversational
ID VerificationVerified
Portfolio
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