Technical Data Operations & Integrity SpecialistTechnical Data Operations & Integrity Specialist
Cesar
ID Verified$2,000
per month
($11/hour)
Profile Description
Technical Data Operations & Integrity Specialist | 10+ Years of Transforming Complex Data into Scalable Systems Technical Generalist with a extensive track record of solving high-stakes data challenges across E-commerce, SaaS, and BPO (Call Center) environments. I bridge the gap between Software Engineering and Business Operations, leveraging SQL, Python, and the Google Sheets/Excel ecosystem to turn vague bottlenecks into high-integrity, automated frameworks. * Engineered custom automation en...
Top Skills
Skills & Expertise
Skill Levels Explained:
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E-commerce & Marketplace
Data & Analytics
Customer Success
AI & Automation
Work Experience
Project Manager
Abtra Inc. (Formerly Solid Lift Parts Inc.)
Aug 2017 - Dec 2025
Key Achievements:
* Led projects using Agile methodology, managing requirements, stakeholder communication, documentation, and deadlines to ensure successful delivery. * Automated workflows with VBA, Google Apps Script, and Python, cutting manual tasks and boosting efficiency. * Integrated AI-driven automation into daily operations through advanced prompt engineering techniques. * Produced data-driven reports and dashboards, improving visibility into business performance and supporting strategic planning. * Optimized eCommerce stores operations (Amazon, eBay, Shopify, Volusion, BigCommerce) by managing pricing and inventory across online stores—ensuring accurate stock levels, timely price updates, and seamless product listing maintenance. This reduced listing errors and improved sales consistency. * Did Quality Assurance / User Acceptance Testing by conducting manual testing of user interfaces and functionality, providing feedback on usability and user-friendliness, and collaborating with developers to resolve issues. * Streamlined recruitment operations by sourcing, screening, and coordinating candidates, reducing time-to-hire and improving talent quality. * Delivered IT support across multiple platforms, resolving technical issues quickly and maintaining smooth business operation.
Process Associate – Workforce RTA / Business Analyst
Genpact Phils. LLC
Jan 2012 - Jul 2017
Key Achievements:
* Provided technical support via voice, chat, and email channels, ensuring high customer satisfaction. * Served as Workforce Real-Time Administrator, managing scheduling, staffing adjustments, and adherence monitoring for call center operations. * Functioned as Business Analyst, creating, automating, and analyzing call center performance reports to support management decisions. * Implemented reporting solutions that improved visibility into KPIs and streamlined operational analysis.