General Virtual Assistant, Executive | HR and Admin SupportGeneral Virtual Assistant, Executive | HR and Admin Support

Key Achievements:

Trained in administrative support and virtual assistance tasks. Practiced email and calendar management, data entry, file organization, and online research. Created and organized social media content and content calendars. Practiced social media scheduling, audience engagement, and basic page management. Created social media graphics and content using Canva. Practiced lead generation, prospect research, contact information gathering, and lead list building. Learned to identify potential clients or prospects based on specific criteria. Used Google Workspace, Microsoft Office, Canva, and AI tools for administrative and marketing tasks. Completed simulated client tasks to develop professional VA workflows and communication skills.

Key Achievements:

· Manage daily operations, client inquiries, orders, and communications. · Handle scheduling, invoicing, records, and order processing. · Create graphic designs and promotional materials. · Manage multiple projects and deadlines efficiently. · Handle social media, customer service, and supplier coordination.

Key Achievements:

- Managed end-to-end recruitment, including candidate coordination, interview scheduling, documentation, and onboarding support. - Handled employee inquiries and concerns, providing timely assistance and coordinating with relevant departments when needed. - Processed and maintained employee government benefits, including SSS, PhilHealth, and Pag-IBIG requirements and documentation. - Maintained accurate and confidential employee records and files. - Coordinated with employees and internal departments to ensure requests and administrative processes were completed efficiently.

Key Achievements:

· Processed and organized invoices, billing documents, and financial records. · Performed accurate data entry and reviewed documents for discrepancies. · Assisted with billing, payment monitoring, and follow-ups. · Maintained organized and confidential records. · Coordinated with clients and internal teams regarding invoices and payments.

Key Achievements:

- End-to-End Recruitment Support – Managed recruitment processes for store-based employees, including coordination, documentation, and onboarding requirements. - Manpower & Workforce Management – Prepared and maintained manpower plantilla, employee listings, and staffing records; monitored new hires, resignations, end-of-contract employees, and transfers. - Data & Records Management – Maintained confidential employee records, including personal data, training evaluations, daily time records (DTRs), and employment requirements. - Administrative Documentation – Prepared memos, letters, employee requests, and supporting documents for direct and agency-based employees. - Payroll & Deduction Coordination – Prepared and submitted employee deduction documents to Accounting and partner agencies. - Audit & Compliance Support – Assisted in addressing audit findings by preparing required documentation and coordinating deduction-related requirements. - Personnel Services – Processed company uniform requests, POS access requests, schedule/time-off changes, office-day requests, and other employee-related documents. - Stakeholder Coordination – Coordinated with employees, management, Accounting, agencies, and other departments to ensure requests and documents were processed accurately and on time. - DOLE & Employee Relations Support – Assisted with SENA proceedings and coordination related to the release of employees’ final payments. - Administrative Organization – Handled multiple employee-related requests while maintaining accuracy, confidentiality, and proper documentation.

Key Achievements:

- Coordinated with recruitment officers to understand and fulfill client manpower requests. - Screened and assessed applicants based on client requirements and qualifications. - Endorsed qualified candidates to clients and organized applicant files for proper documentation and reference. - Prepared and maintained weekly manpower updates and recruitment trackers. - Processed manpower requests and coordinated recruitment requirements with relevant teams. - Monitored employee performance and addressed employee-related concerns. - Provided customer support and maintained professional communication with clients and employees. - Prepared monthly tardiness reports, including applicable offenses and Disciplinary Action Forms (DAFs). - Conducted exit interviews and documented employee feedback and resignation details. - Monitored, processed, and communicated employee leave requests and approvals. - Maintained head office attendance and tardiness records and coordinated disciplinary documentation when necessary. - Collected and organized data and supporting documents for submission to Accounting and other departments. - Coordinated training, seminars, and other events, including venue reservations and scheduling. - Prepared and maintained accurate monthly manpower headcount reports.