Channie

Virtual Assistant, Video Editor, Executive Assistant

Channie

ID Verified
1,200/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I offer a rare combination of executive level support, operations expertise, customer-facing excellence, and technology driven efficiency, making me a strong and well-rounded hire. I have consistently supported leadership and cross functional teams through high level administrative work, project coordination, documentation, and reporting, ensuring smooth daily operations and accountability. My background as a Private Secretary, Project Review Specialist, Sales Manager, and Customer Support Assoc...

Top Skills

Adobe Photoshop · <1 yearCanva · <1 yearCapCut · <1 yearClaude/Anthropic API · <1 yearCold Calling · <1 year

Skills & Expertise

AI & Automation

ZapierBeginner
Claude/Anthropic APIBeginner

Customer Success

Live Chat SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
FreshdeskBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner
Video EditingBeginner

Finance & Accounting

QuickBooksBeginner

Marketing & Growth

GoHighLevelBeginner
HubSpotBeginner

Sales & Business Development

Cold CallingBeginner
Sales PresentationsBeginner
SalesforceBeginner

Work Experience

Sales Manager

Sunrun

Jan 2025 - Oct 2025

Key Achievements:

-Create and implement effective sales plans to meet company objectives. -Establish clear goals for the sales team and monitor progress toward targets. Supervise, mentor, and evaluate sales team performance. -Track KPIs, analyze sales data, and generate performance reports.

CUSTOMER SUPPPORT ASSOCIATE

Daily.ai

Jan 2024 - Jan 2025

Key Achievements:

• Deployed AI support solutions that automated 80% of tier 1 inquiries, resulting in 500% improvement in team effectiveness and scalability • Created knowledge base content and training guides for user self-help • Delivered excellent customer service with 98% satisfaction rate

ZapierTicket ManagementClaude/Anthropic APIEmail SupportFreshdeskGoHighLevel

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

FEU Diliman College

2012 - 2015