Charie

Virtual Assistant

Charie

800/mo
quezon city, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Hi! My name is Charie Dela Llarte and I have been in the BPO industry for 14 years, where i worked with clients in the US from various industries from telco, banking and finance, IT, Talent Acquisition to E-Commerce. I started off as a customer service representative, then got promoted as a nesting supervisor and a lead trainer and my last role was a Senior Contact Representative from [link hidden] wherein we assist customers with their pre and post sales concerns via calls, chats and emails de...

Top Skills

Account Management · 5 yearsEmail Support · 5 yearsPhone Support · 5 yearsB2B Sales · 3 yearsTechnical Support · 3 years

Skills & Expertise

Customer Success

Email SupportExpert
Live Chat SupportBeginner
Phone SupportExpert
Technical SupportAdvanced
Ticket ManagementAdvanced

E-commerce & Marketplace

TikTok ShopBeginner

Marketing & Growth

LinkedIn OptimizationBeginner
HubSpotIntermediate

Sales & Business Development

B2B SalesAdvanced
Lead GenerationIntermediate
Cold Email OutreachIntermediate
Cold CallingIntermediate
Sales Funnel ManagementIntermediate
NegotiationIntermediate
Account ManagementExpert
SalesforceBeginner

Software Development

MySQLBeginner

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified