Appointment Setter || Technical Support || Customer ServiceAppointment Setter || Technical Support || Customer Service
Ceasar
$1,500
per month
($9/hour)
Profile Description
I have over 10 years of experience in customer service and technical support, along with 2 years and 8 months of experience in appointment setting for the U.S. automotive market. My background includes outbound calling, lead qualification, customer relationship management, follow-ups, and appointment scheduling. I have also worked in remote environments and am comfortable adapting to new systems and processes.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Finance & Accounting
Sales & Business Development
Specialized Skills
Work Experience
Appointment Setter
Auto Service Unlimited
Nov 2023 - Jun 2026
Key Achievements:
Schedule appointment for test drives Lead generation and management Cold calling Email and SMS communication
Technical Support Expert
Techlog Philippines - Asurion
Apr 2021 - Sep 2023
Key Achievements:
Cellphone and Software troubleshooting Customer Support Upselling Protection Plans
Technical Support Representative
RMS Collect Phils. Inc. – Iqor
Nov 2020 - Apr 2021
Key Achievements:
Billing and Technical Support Customer Excellence and Feedback CSAT and VOC
Customer Service Representative
Ubiquity Global Services – NetSpend
Aug 2017 - Mar 2019
Key Achievements:
Billing Support and Account management