Administrative Assistant/Customer Service/Data-EntryAdministrative Assistant/Customer Service/Data-Entry
Catherine
$880
per month
($5/hour)
Profile Description
I have experience in administrative support, customer service, outbound calls and coordination in a healthcare/therapy setting. I handled incoming referrals and appointment requests, including cases endorsed by developmental pediatricians, where I gathered information, assessed needs, and coordinated scheduling and communication with families and providers. I am highly organized, detail-oriented, and experienced in managing structured workflows involving screening, documentation, and follow-ups...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Content & Writing
Data & Analytics
Design & Creative
Finance & Accounting
Marketing & Growth
Sales & Business Development
Software Development
Virtual Assistance & Admin
Work Experience
Senior Crew (Fund Custodian and Production Control)
JOLLIBEE FOODS CORPORATION, PHILIPPINES
Mar 2022 - Mar 2024
Key Achievements:
Responsible for assisting the Restaurant Manager Team. Ensuring stock levels are maintained and stored in accordance with food safety. Inventory standards during shift. Regulates the flow of food production according to the transition time of each product Ensures funds accuracy and compliance with cash control standards Coordinates with the Team Leader for the delivery of expected outcomes/results.
Secretary/Administrative Assistant
PARENT-KID CONNECTION THERAPY CENTER CO.
Nov 2017 - Aug 2021
Key Achievements:
Receive client/patient inquiries such as answering calls, taking messages, and handling correspondence. Schedule appointments for clients. Ensuring all documents are accurate, organize, and complete. Collecting client’s payments. Report daily and monthly sales and expenses directly to the owner.
Outbound Call handling Tele-Collection
DYNAMIC OUTSOURCE SOLUTIONS INC.
Jun 2014 - Jan 2017
Key Achievements:
Contacting customers: Making calls to customer to collect payments Following up on delinquent accounts. Negotiating payment arrangements (payment plans and schedule) Handling customer inquiries, dispute and complaints Maintaining accurate records of communications and transactions
Elementary Teacher
RUTHER E. ESCONDE SCHOOL OF MULTIPLE INTELLIGENCES, INC.
Jun 2013 - Apr 2014
Key Achievements:
Keep the classroom organized and orderly Ensure a stimulating environment where students can grow and develop Create a lesson plans, prepare teaching materials and teach students using a variety of methods Evaluate students’ abilities, strengths, and weaknesses
Quick Stats
Certifications
Education
Bachelor's Degree
Cavite State University
2009 - 2013