Administrative Assistant/Customer Service/Data-Entry

Catherine

880/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have experience in administrative support, customer service, outbound calls and coordination in a healthcare/therapy setting. I handled incoming referrals and appointment requests, including cases endorsed by developmental pediatricians, where I gathered information, assessed needs, and coordinated scheduling and communication with families and providers. I am highly organized, detail-oriented, and experienced in managing structured workflows involving screening, documentation, and follow-ups...

Skills & Expertise

Customer Success

Content & Writing

Blog WritingBeginner
ContentfulBeginner

Data & Analytics

Design & Creative

CanvaIntermediate

Finance & Accounting

Sales & Business Development

Software Development

AzureIntermediate

Virtual Assistance & Admin

Work Experience

Senior Crew (Fund Custodian and Production Control)

JOLLIBEE FOODS CORPORATION, PHILIPPINES

Mar 2022 - Mar 2024

Job Responsibilities:

Responsible for assisting the Restaurant Manager Team. Ensuring stock levels are maintained and stored in accordance with food safety. Inventory standards during shift. Regulates the flow of food production according to the transition time of each product Ensures funds accuracy and compliance with cash control standards Coordinates with the Team Leader for the delivery of expected outcomes/re...

Secretary/Administrative Assistant

PARENT-KID CONNECTION THERAPY CENTER CO.

Nov 2017 - Aug 2021

Job Responsibilities:

Receive client/patient inquiries such as answering calls, taking messages, and handling correspondence. Schedule appointments for clients. Ensuring all documents are accurate, organize, and complete. Collecting client’s payments. Report daily and monthly sales and expenses directly to the owner.

Outbound Call handling Tele-Collection

DYNAMIC OUTSOURCE SOLUTIONS INC.

Jun 2014 - Jan 2017

Job Responsibilities:

Contacting customers: Making calls to customer to collect payments Following up on delinquent accounts. Negotiating payment arrangements (payment plans and schedule) Handling customer inquiries, dispute and complaints Maintaining accurate records of communications and transactions

Elementary Teacher

RUTHER E. ESCONDE SCHOOL OF MULTIPLE INTELLIGENCES, INC.

Jun 2013 - Apr 2014

Job Responsibilities:

Keep the classroom organized and orderly Ensure a stimulating environment where students can grow and develop Create a lesson plans, prepare teaching materials and teach students using a variety of methods Evaluate students’ abilities, strengths, and weaknesses

Quick Stats

Age34 years
GenderFemale
English LevelConversational
ID VerificationNot verified
Portfolio
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Certifications

Digital Marketing

Education

Bachelor's Degree

Cavite State University

2009 - 2013