General virtual assistantGeneral virtual assistant
Caroline
ID Verified1,500/mo
Nairobi, Kenya
Looking for Full-time
7 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since January 2026
Profile Description
Reliable and professional Virtual Assistant and Chat Moderator with strong communication and customer support skills. Experienced in live chat handling, email management, online research, and guideline-based moderation. Detail-oriented, tech-savvy, and quick to adapt in remote work environments.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
GitHub CopilotAdvanced
Data LabelingAdvanced
SoraIntermediate
Edge AIIntermediate
Copy.aiIntermediate
HeyGenIntermediate
API IntegrationIntermediate
AI Safety & AlignmentBeginner
OpenAI APIBeginner
Claude/Anthropic APIBeginner
Azure OpenAIBeginner
YOLOBeginner
Content & Writing
Creative WritingAdvanced
CopywritingAdvanced
SEO Content WritingIntermediate
Email CopywritingIntermediate
Product DescriptionsBeginner
Editorial Calendar ManagementBeginner
Customer Success
Phone SupportExpert
Social Media SupportAdvanced
Live Chat SupportAdvanced
Email SupportIntermediate
Video SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate
Customer.ioIntermediate
Data & Analytics
SQLExpert
Google Sheets (Advanced)Advanced
Statistical AnalysisAdvanced
Excel (Advanced)Advanced
Python (Pandas/NumPy)Advanced
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Community ManagementIntermediate
Meta Ads (Facebook/Instagram)Beginner
SEO (Technical & Content)Beginner
Google AdsBeginner
LinkedIn AdsBeginner
TikTok AdsBeginner
Pinterest AdsBeginner
Email MarketingBeginner
YouTube Channel ManagementBeginner
Real Estate Operations
Real Estate ListingBeginner
Work Experience
Manager
Lunara household venturs
May 2024 - Sep 2025
HeyGenLive Chat SupportProduct DescriptionsEmail SupportPhone SupportVideo SupportSocial Media SupportLiveChatExcel (Advanced)Customer.io
IT Analyst
Githongo Tea factory
Apr 2023 - Aug 2024
Excel (Advanced)Google Sheets (Advanced)Customer.ioSQLLogo DesignPresentation DesignDropshippingMeta Ads (Facebook/Instagram)Google AdsWordPress
Quick Stats
Age25 years
GenderFemale
English LevelFluent
ID VerificationVerified