Virtual Assistant

Carl

900/mo
Taytay, Rizal, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Sales Operations and Customer Success professional with nearly 3 years supporting US/Canada clients across real estate, telecom, and e-commerce. Strong in CRM pipeline management, lead qualification, escalation resolution, and revenue operations in KPI-driven environments. Recognized for multiple promotions and consistent performance managing up to 120 daily leads/tickets while maintaining SLA compliance and improving workflow efficiency.

Top Skills

Email Support · <1 yearFollow Up Boss · <1 yearLead Management · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Real Estate Operations

Real Estate ListingBeginner
Follow Up BossBeginner
Zillow Premier AgentBeginner

E-commerce & Marketplace

ShopifyBeginner

Content & Writing

ScriptwritingBeginner

Customer Success

Phone SupportBeginner
Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner

Quick Stats

Age22 years
English LevelFluent
ID VerificationNot verified