Brill

Virtual Assistant

Brill

800/mo
Davao, Philippines
Looking for Part-time
5 hours/day
Availability: US timezone

Profile Description

Results-oriented Operations Leader and Customer Experience Specialist with over 4 years of experience in high-volume retail and back-office environments. Proven track record of exceeding sales goals by 15% and maintaining a 93% CSAT rating through expert communication and quick problem-solving. I bring a unique combination of inbound call expertise, focused on first-call resolution and brand loyalty and back-office precision in managing complex administrative tasks. Recognized as a Top Supervis...

Skills & Expertise

Customer Success

Data & Analytics

E-commerce & Marketplace

Virtual Assistance & Admin

Work Experience

Operations Supervisor

Cyber City Teleservices

Aug 2021 - Present

Live Chat SupportTicket ManagementBigCommerceEmail SupportExcel (Advanced)Phone SupportGoogle Sheets (Advanced)Inventory ManagementEmail ManagementOrder Fulfillment

Quick Stats

Age27 years
GenderMale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified