Customer Service VA

Bernabe

700/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and results-driven Customer Service Professional with over four years of experience in healthcare, e-commerce, and lead generation. Skilled in delivering exceptional customer support through phone, email, live chat, and social media while maintaining high customer satisfaction. Proficient in Shopify, Zendesk, Gorgias, Slack, and Notion, with extensive experience in order management, technical support, conflict resolution, and sales support. Recognized for strong communication, problem-...

Top Skills

Phone Support · 4 yearsEmail Support · 2 yearsGorgias · 2 yearsLead Management · 2 yearsLive Chat Support · 2 years

Skills & Expertise

E-commerce & Marketplace

GorgiasIntermediate
ShopifyBeginner
Shopify PlusBeginner
Amazon FBABeginner
Order FulfillmentBeginner

Customer Success

Phone SupportAdvanced
Live Chat SupportIntermediate
Ticket ManagementIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Lead ManagementIntermediate
ZendeskIntermediate
LiveChatIntermediate
CrispIntermediate

Quick Stats

Age26 years
English LevelFluent
ID VerificationNot verified