Virtual Assistant | Customer SupportVirtual Assistant | Customer Support
Khyle
ID Verified$1,800
per month
($10/hour)
Profile Description
Detail-oriented and reliable professional with experience in customer support, email management, ticket handling, and client communication. Skilled in resolving customer concerns, verifying information, processing solutions such as refunds and replacements, and maintaining accurate records. Experienced in handling multiple tasks while providing professional and timely support. Strong communication, problem-solving, and organizational skills with the ability to adapt quickly to new tools and proc...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Design & Creative
Data & Analytics
Customer Success
AI & Automation
Work Experience
OnlyFan Chatter
E-Management
Mar 2026 - Jun 2026
Key Achievements:
Provide chat support on behalf of an OnlyFans creator, engaging with fans, managing conversations, promoting VIP experiences, and assisting with content sales.
Appointment Setter
Homeaglow
Sep 2025 - Jan 2026
Key Achievements:
Assisted clients with scheduling cleaning appointments, discussing available vouchers, and providing information about services to ensure a smooth customer experience.
Email Advisor/Quality Auditor/Trainer
Temu Online Shopping Platform
Oct 2024 - Aug 2025
Key Achievements:
Senior Supervisor Specialist responsible for providing resolutions through email, handling concerns such as refunds, damaged items, missing items, and other customer-related issues. Promoted as a Quality Auditor, responsible for reviewing agents’ emails to identify errors, ensure compliance with company guidelines, and provide constructive feedback to improve performance and service quality. Promoted as a Trainer, responsible for training new hires by providing job knowledge, explaining company guidelines and procedures, introducing basic tools, and conducting assessments to ensure readiness before transitioning to production.
Customer Service Representative
Netspend
Feb 2024 - Sep 2024
Key Achievements:
Helps clients with issues related to lost cards, banking information, money transfers, and assists with blocking or activating cards when needed.
Customer Service Representative
T-Mobile
Aug 2023 - Jan 2024
Key Achievements:
Helps clients with issues related to their internet connection, billing inquiries, and basic troubleshooting for internet connection problems. Assist customers with promotional offers, internet suspension requests, and service activation.