Aubrey

Customer Service Representative

Aubrey

ID Verified
1,200/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a reliable and detail-oriented professional with experience in technical support, customer service, appointment setting, cold calling, and logistics coordination. I enjoy helping customers, solving problems, and learning new systems quickly. Outside of work, I enjoy going to the gym, which has strengthened my discipline, consistency, and goal-oriented mindset. I work well in fast-paced environments, communicate effectively with U.S. clients, and maintain accurate CRM records. My goal is to ...

Top Skills

Email Support · 10 yearsLive Chat Support · 10 yearsLiveChat · 10 yearsPhone Support · 10 yearsTechnical Support · 10 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
Technical SupportExpert
Ticket ManagementExpert
ZendeskExpert
LiveChatExpert

Design & Creative

Adobe XDBeginner
CanvaBeginner
Adobe PhotoshopBeginner
Social Media GraphicsBeginner
Adobe Premiere ProBeginner
CapCutBeginner
Color GradingBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner
TikTok ShopBeginner
ShopifyBeginner

Real Estate Operations

Zillow Premier AgentBeginner

Specialized Skills

Telehealth SupportIntermediate
Technical TrainingIntermediate

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Data EntryBeginner
Travel PlanningBeginner
CalendlyBeginner
AsanaBeginner
TrelloBeginner
AirtableBeginner

Work Experience

Customer Service /Technical Support Manager

Kentrone Inc

Sep 2014 - Feb 2026

Phone SupportTicket ManagementEmail SupportCalendar ManagementTechnical TrainingMeeting CoordinationEmail Management

Customer Service Representative

Agents Only PH-Domino's Pizza

Feb 2014 - Jul 2014

Phone SupportTicket Management

Customer Service

Awesome OS E-Commerce

Aug 2013 - Jan 2014

Phone SupportEmail SupportTicket ManagementZendesk

Customer Service / Technical Support

Synnex Concentrix Inc

Nov 2010 - Jul 2013

Live Chat SupportTechnical SupportPhone SupportTicket ManagementEmail SupportZendesk

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified

Certifications

Socila Media Management
Healthcare Admin VA
Graphic Design
Adobe Pro Master Class
Dispatcher Logistic VA
Go High Level

Education

Bachelor's Degree

STI College of Davao

2010 - 2011