Account Executive, Customer Service, and Technical Support.Account Executive, Customer Service, and Technical Support.
Ariel
ID Verified$1,000
per month
($6/hour)
Profile Description
Experienced and highly organized professional with strong skills in customer service, administrative support, account management, and client communication. Proven ability to manage multiple tasks, coordinate schedules, maintain accurate records, and provide exceptional support to clients and team members. Skilled in email and calendar management, CRM systems, data entry, problem-solving, and process improvement. Known for being dependable, detail-oriented, and proactive in identifying solutions ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Work Experience
Account Executive
Alorica - Verizon
Dec 2025 - Present
Key Achievements:
Account Executive (Consumer Sales – Verizon) Managed customer accounts and drove sales of Verizon wireless products, devices, and service plans. Consulted with customers to understand their needs, recommended tailored solutions, and promoted value-added products and services. Built strong customer relationships, ensured a positive customer experience, and consistently achieved sales and performance targets through effective communication, product expertise, and customer-focused service.
Technical Support B2B
Afni Philippines - Verizon
Aug 2024 - Nov 2025
Key Achievements:
Provided technical support to business customers by diagnosing and resolving issues related to Verizon Business products and services, including wireless, internet, and communication solutions. Assisted clients through troubleshooting, service restoration, account support, and technical consultations while ensuring minimal business disruption. Maintained strong customer relationships by delivering timely resolutions, clear communication, and exceptional service, consistently meeting performance and customer satisfaction objectives.
Account Executive
VXI- Comcast
Jun 2023 - Aug 2024
Key Achievements:
Managed and developed client accounts by building strong relationships, identifying business opportunities, and delivering tailored solutions to meet customer needs. Responsible for generating sales, maintaining client satisfaction, negotiating contracts, and achieving revenue targets. Collaborated with internal teams to ensure seamless service delivery while fostering long-term client partnerships and business growth.
Sales representative
Rycess Phones and Accessories
Jan 2021 - Jun 2023
Key Achievements:
Responsible for promoting and selling mobile phones, accessories, and telecommunications products while delivering excellent customer service. Assisted customers in identifying their needs, provided product recommendations, processed transactions, and maintained strong customer relationships. Consistently achieved sales targets through effective communication, product knowledge, and a customer-focused approach.
Store sales manager
Malabon Allstar - Phone retail
Dec 2017 - Jun 2019
Key Achievements:
Successfully managed daily retail operations, sales performance, inventory control, and team supervision in a telecommunications store. Delivered exceptional customer service, helped customers identify suitable products and solutions, consistently met sales targets, and contributed to increased store profitability through effective operational and customer-focused strategies.