Anny

Virtual Assistant , Executive Assistant, Admin Support

Anny

700/mo
Bonny , Nigeria
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I've supported business owners and professionals by managing daily administrative operations, organizing schedules, maintaining accurate records, handling customer communication, conducting online research, updating CRM databases, coordinating projects, and ensuring tasks are completed efficiently and on time. ‎ ‎My approach is built on organization, accuracy, clear communication, confidentiality, and consistency—qualities that help businesses operate more efficiently every day.

Top Skills

Calendar Management · <1 yearCanva · <1 yearClaude/Anthropic API · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
ZendeskBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
FreshdeskBeginner

AI & Automation

PerplexityBeginner
Workflow AutomationBeginner
Claude/Anthropic APIBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
TrelloBeginner
Document ManagementBeginner
Data EntryBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner

Design & Creative

CanvaBeginner

Marketing & Growth

Google AdsBeginner

Sales & Business Development

Lead GenerationBeginner
Warm Outreach & Appointment SettingBeginner

Data & Analytics

Excel (Advanced)Beginner

Work Experience

‎Personal Virtual Assistant to CEO

Parker consulting

Jun 2025 - Jun 2025

Key Achievements:

Provide executive administrative support to CEO including calendar management ‎and strategic planning ‎Design and implement personalized meal planning solutions using specialized ‎applications ‎ Coordinate complex scheduling requirements and manage executive ‎communications

Email SupportCalendar ManagementEmail ManagementDocument ManagementData EntryWarm Outreach & Appointment Setting

Project digital director

Brand you creative.

Jan 2025 - Feb 2025

Key Achievements:

Managed end-to-end project lifecycle for 10+ digital marketing and branding ‎campaigns ‎ Led cross-functional creative teams and coordinated client communications and ‎feedback integration ‎ Achieved 40% improvement in client retention rates through strategic relationship ‎management ‎ Reduced project delivery timelines by 25% through process optimization and ‎workflow automation

Lead GenerationWarm Outreach & Appointment SettingEmail ManagementTrelloCalendar ManagementFreshdeskLead ManagementEmail SupportWorkflow Automation

Property assistant

Travzz travels

Oct 2024 - Dec 2024

Key Achievements:

Managed tenant communications, resolved issues, updated Buildium records, and supported ‎property owners remotely.

Executive Assistant ServicesWarm Outreach & Appointment SettingLead GenerationLead ManagementPhone Support

Executive virtual assistant/secretary

Angean resource services

Nov 2023 - Oct 2024

Key Achievements:

Processed 45+ daily customer support inquiries using Salesforce CRM platform ‎ Supervised and trained team of 3 customer support representatives ‎ Maintained 98% customer satisfaction rating through effective problem resolution ‎and communication ‎ Managed learning management system operations including content upload and ‎optimization on Teachable platform ‎

Email SupportClaude/Anthropic APILive Chat SupportPhone SupportEmail ManagementCalendar ManagementTrelloCanvaDocument ManagementFreshdeskLead ManagementData EntryLead Generation

Quick Stats

Age41 years
English LevelFluent
ID VerificationNot verified
Portfolio
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