Virtual AssistantVirtual Assistant
Anne
$850
per month
($5/hour)
Profile Description
Detail-oriented Administrative and Customer Support professional with over 15 years of experience supporting international clients across Real Estate, BPO, Education, and Corporate environments. Experienced in virtual assistance, CRM management, customer service, technical support, lead validation, quality assurance, and administrative coordination. Known for maintaining data accuracy, resolving customer concerns efficiently, and working independently in remote environments. A fast learner with ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Human Resources
Marketing & Growth
Real Estate Operations
Specialized Skills
Virtual Assistance & Admin
Work Experience
General Virtual Assistant
Canadian Real Estate Client (REVA)
Feb 2024 - Sep 2024
Key Achievements:
• Managed and updated real estate listings across multiple online platforms. • Maintained accurate property information, images, pricing, and listing details. • Posted advertisements on Craigslist to increase property visibility. • Performed data entry and database maintenance while ensuring accuracy. • Provided administrative support for daily real estate operations.
Valuations Coordinator
CBRE
Dec 2022 - Nov 2023
Key Achievements:
• Coordinated valuation requests and maintained appraisal records for reporting and invoicing. • Managed data entry for valuation jobs while ensuring accuracy and completeness. • Supported appraisers and internal stakeholders through administrative coordination. • Maintained documentation and ensured compliance with company procedures.
Customer Service Representative
Harte Hanks / Concentrix
Jan 2018 - Nov 2022
Key Achievements:
• Delivered customer support through chat, email, and technical troubleshooting for international clients. • Resolved Account Subscription, Home Appliance, and ISP Telco issues, warranty, and product-related concerns while meeting service standards. • Guided customers through troubleshooting procedures and issue resolution. • Processed service requests, documented customer interactions, and maintained accurate records. • Achieved high levels of customer satisfaction by providing timely and professional support.
Junior Services Assistant
British Client
Jan 2014 - Apr 2017
Key Achievements:
• Performed high-volume data entry and lead validation while maintaining data integrity and eliminating duplicate records. • Coordinated with offshore teams in the UK and India to ensure accurate processing of customer information. • Conducted quality assurance by reviewing calls and verifying lead accuracy. • Maintained compliance with client standards and documented records accurately.
Administrative Assistant
GEC Career & Training Institute
Jan 2007 - Oct 2013
Key Achievements:
• Provided administrative support for daily office operations. • Screened applicants and evaluated qualifications for TESDA-funded training programs. • Coordinated training schedules and monitored participant progress. • Assisted with documentation, reporting, and job placement referrals. • Maintained confidential records and administrative files
Quick Stats
Education
Bachelor's Degree
Pamantasan ng Lungsod ng Pasig
2004 - 2006
Bachelor's Degree
Centro Escolar University
2001 - 2004