Jae

eCommerce / Amazon Operations Role

Jae

ID Verified
1,800/mo
Pagsanjan, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I am an experienced eCommerce Virtual Assistant and Amazon Operations Executive with over 8+ years of hands-on experience supporting Amazon Seller Central, Walmart Marketplace, Shopify, eBay. I help sellers manage daily operations, optimize listings, maintain account health, and support sustainable store growth through structured and compliant processes. I have worked as an Amazon Store Manager, Team Lead, and Operations Executive, handling both operational and product development responsibilit...

Skills & Expertise

Content & Writing

Data & Analytics

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Marketing & Growth

Sales & Business Development

Work Experience

Amazon Product Development Executive

Everloop

Jun 2023 - Present

Job Responsibilities:

Facilitated the development of Educational & Paper Products, Appliances, and Supplements. Oversaw the management of over 800 SKUs, ensuring optimal product organization. Performed comprehensive product research and keyword analysis to uncover high-demand opportunities. Directed end-to-end product development, collaborating with sourcing and production teams. Partnered with a China-based sourcing a...

Live Chat SupportTechnical SupportGoogle Sheets (Advanced)Social Media SupportProduct DescriptionsEmail SupportExcel (Advanced)Amazon FBAProduct Listing OptimizationOrder Processing

Reimbursement Specialist

Riverbend

May 2023 - Dec 2023

Job Responsibilities:

Managed Amazon Seller Central reimbursement processes across multiple seller accounts Identified lost, damaged, missing, and unfulfilled FBA inventory discrepancies Filed, tracked, and escalated reimbursement cases in compliance with Amazon policies Reconciled inventory, reimbursement, and settlement reports to ensure accuracy Maintained detailed documentation and audit-ready records for all claim...

Technical SupportGoogle Sheets (Advanced)Excel (Advanced)Amazon FBANegotiationAccount Management

E-Commerce - Drop shipping Virtual Assistant

Fulltime Pressure

Apr 2021 - Mar 2022

Job Responsibilities:

Utilized WooCommerce for e-commerce platform management. Created eye-catching graphics using Canva as a Graphic Designer. Executed successful email marketing campaigns via Mailchimp. Implemented strategic social media marketing initiatives. Developed engaging content for various platforms through content writing. Managed merchandise through Printify effectively

CopywritingLive Chat SupportTechnical SupportGoogle Sheets (Advanced)Email CopywritingSocial Media SupportLiveChatProduct DescriptionsEmail SupportExcel (Advanced)

Amazon / eCommerce Operations

Montgomery

Sep 2017 - Mar 2022

Job Responsibilities:

Managed Amazon Seller Central accounts with expertise in e-commerce operations. Oversaw Walmart Marketplace management for expanded market reach. Conducted extensive product research to identify competitive offerings. Implemented listing enhancements for improved visibility and sales conversion. Uploaded listings efficiently using Flatfile while ensuring data accuracy. Optimized titles and descrip...

CopywritingLive Chat SupportTechnical SupportGoogle Sheets (Advanced)LiveChatProduct DescriptionsEmail SupportExcel (Advanced)Amazon FBAShopify

Quick Stats

Age31 years
GenderFemale
English LevelConversational
ID VerificationVerified
Portfolio
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Education

Associate's Degree

Avm Foundation

2013 - 2015