Angelie

Customer Service, Virtual Assistant,

Angelie

800/mo
Talisay City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused BPO professional with almost 8 years of experience in customer service, technical support, sales, and chat support. Skilled in handling customer concerns, troubleshooting, problem-solving, and delivering professional and empathetic service. Adaptable, reliable, and detail-oriented, with strong communication and multitasking skills. Eager to bring my experience and commitment to excellence to a new team and contribute to its success.

Top Skills

Document Management · 7 yearsPhone Support · 6 yearsCanva · 3 yearsCalendar Management · 2 yearsEmail Management · 2 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportIntermediate
Technical SupportIntermediate
LiveChatIntermediate
Email SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Intermediate
Power BIBeginner
Data MiningBeginner

Design & Creative

CanvaAdvanced

Finance & Accounting

BookkeepingBeginner
Budget ManagementBeginner

Marketing & Growth

HubSpotIntermediate
Google AdsBeginner
ChatGPT for MarketingBeginner

Real Estate Operations

Real Estate ListingIntermediate

Sales & Business Development

Cold CallingBeginner
Cold Email OutreachBeginner

Specialized Skills

Coaching & MentoringBeginner

Virtual Assistance & Admin

Document ManagementExpert
Email ManagementIntermediate
Calendar ManagementIntermediate
Data EntryIntermediate
Travel PlanningIntermediate
CalendlyBeginner
Personal Assistant ServicesBeginner
TrelloBeginner

Quick Stats

Age33 years
English LevelConversational
ID VerificationNot verified