Virtual AssistantVirtual Assistant
Angelica
ID Verified$1,300
per month
($7/hour)
Profile Description
I am a detail‑oriented professional with over 4 years of experience in healthcare administration, client engagement, and sales support. My background spans diverse industries including healthcare, real estate, telecom, and insurance, where I managed CRM systems (Odoo, WebPT, Bigin, Convoso), coordinated scheduling, and optimized workflows. With advanced skills in audit tracking, documentation, and Microsoft Office/Google Workspace, I excel at ensuring accuracy, compliance, and efficiency in dail...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Real Estate Operations
Sales & Business Development
Specialized Skills
Work Experience
General Virtual Assistant
BPO
Jan 2022 - Jun 2026
Key Achievements:
CRM optimization — Successfully managed Odoo, WebPT, and Bigin systems, improving lead tracking and workflow automation. Patient scheduling efficiency — Coordinated 200+ weekly appointments in physical therapy, reducing delays and improving patient flow. Audit compliance — Identified and corrected documentation discrepancies, ensuring 100% compliance with reporting standards. Sales performance — Exceeded outbound call targets in telecom and insurance campaigns, consistently meeting conversion goals. Client engagement — Built rapport with diverse clients across healthcare, real estate, and federal accounts, improving retention and satisfaction. Workflow reporting — Delivered accurate EOD reports and discrepancy notes, supporting transparency and operational efficiency. Adaptability across industries — Transitioned seamlessly between healthcare, sales, and administrative roles, demonstrating versatility and reliability.
Quick Stats
Certifications
Education
Bachelor's Degree
Liceo de Davao Tagum College
2021 - 2025