Angela

Appointment Setter, Cold caller, Virtual assistant

Angela

ID Verified
800/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Results-oriented and dependable Appointment Setter, Outbound Cold Caller, and Virtual Assistant with several years of experience supporting international clients in the United States and Finland. Skilled in outbound prospecting, cold calling, appointment setting, customer service, sales support, scheduling, and handling both inbound and outbound communications. A fast learner with strong communication and interpersonal skills, able to manage multiple tasks, work independently, meet targets, and...

Top Skills

ChatGPT for Marketing · 4 yearsCold Calling · 4 yearsCold Email Outreach · 4 yearsGoogle Sheets (Advanced) · 4 yearsHubSpot · 4 years

Skills & Expertise

Virtual Assistance & Admin

CalendlyIntermediate
Data EntryIntermediate
Calendar ManagementIntermediate
NotionIntermediate

Sales & Business Development

Warm Outreach & Appointment SettingAdvanced
Cold Email OutreachAdvanced
Lead GenerationAdvanced
Cold CallingAdvanced
B2B SalesIntermediate

Customer Success

Live Chat SupportIntermediate

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Intermediate

Design & Creative

CanvaIntermediate
CapCutIntermediate

E-commerce & Marketplace

Order ProcessingIntermediate

Marketing & Growth

ChatGPT for MarketingAdvanced
HubSpotAdvanced

Real Estate Operations

AirbnbIntermediate

Specialized Skills

OnboardingIntermediate
Coaching & MentoringIntermediate

Work Experience

Outbound Cold Caller / Appointment Setter

SprintlyWorks Strategy Co. Global

Jun 2023 - Present

Key Achievements:

• Conduct outbound calls to prospective clients and businesses. • Qualify leads and identify potential opportunities. • Set appointments for sales and business development teams. • Maintain professional communication with prospects throughout the calling process. • Manage follow-ups and organize prospect information. • Work independently while meeting campaign goals and daily targets.

Data EntryCalendar ManagementGoogle Sheets (Advanced)Warm Outreach & Appointment Setting

Outbound Cold Caller / Appointment Setter

Digisignz

Jun 2026 - Aug 2026

Key Achievements:

• Performed outbound prospecting and cold calling. • Engaged potential clients and introduced company services. • Qualified prospects based on campaign requirements. • Scheduled appointments with interested leads. • Maintained accurate call and lead information.

Calendar ManagementGoogle Sheets (Advanced)Warm Outreach & Appointment Setting

Phone Sales Concierge

Majesty Day Spa

Apr 2026 - Jun 2026

Key Achievements:

• Assisted customers through phone-based sales and service inquiries. • Provided information about services and helped customers select appropriate options. • Handled customer concerns professionally. • Assisted with bookings and appointment-related requests. • Delivered a positive customer experience through clear and courteous communication.

Calendar ManagementGoogle Sheets (Advanced)Data Entry

Dental Scheduler

PSC / Call Pros

Dec 2025 - Apr 2026

Key Achievements:

• Scheduled and coordinated dental appointments. • Handled inbound and outbound patient calls. • Assisted patients with appointment-related questions. • Maintained professionalism while handling sensitive customer concerns. • Managed schedules efficiently and accurately.

Google Sheets (Advanced)Data EntryCalendar Management

Outbound Cold Caller / Appointment Setter

Fuzion Catering and Events

Aug 2024 - Dec 2024

Key Achievements:

• Conducted outbound calls to prospective clients. • Introduced catering and event services to potential customers. • Qualified leads and identified interested prospects. • Scheduled appointments and follow-up calls. • Maintained professional relationships with potential clients.

Calendar ManagementGoogle Sheets (Advanced)Warm Outreach & Appointment SettingData Entry

Outbound Cold Caller / Appointment Setter

Employee Retention Credit Campaign

May 2023 - Jun 2023

Key Achievements:

• Conducted outbound cold calls to prospective clients. • Followed campaign scripts and qualification guidelines. • Identified qualified prospects and scheduled appointments. • Maintained accurate records of calls and leads.

Calendar ManagementGoogle Sheets (Advanced)Warm Outreach & Appointment SettingCalendly

Outbound Cold Caller

Shopvidi Campaign

Mar 2023 - May 2023

Key Achievements:

• Performed outbound calls to potential customers. • Introduced campaign offers and services. • Answered prospect questions and handled objections. • Qualified leads and documented call outcomes.

Data EntryOrder ProcessingWarm Outreach & Appointment Setting

Customer Service Representative Advisor I — Chat Support

Concentrix

Aug 2022 - Dec 2022

Key Achievements:

• Assisted customers through chat support. • Resolved customer inquiries and concerns professionally. • Provided accurate information and appropriate solutions. • Maintained service quality and customer satisfaction.

Order ProcessingLive Chat Support

Inbound / Outbound Cold Caller — Public Health Emergency Campaign

Medicare Campaign

Jun 2022 - Dec 2022

Key Achievements:

• Handled inbound and outbound customer calls. • Assisted customers with campaign-related inquiries. • Followed established procedures and communication guidelines. • Documented customer interactions and call outcomes.

Google Sheets (Advanced)Order Processing

Outbound Customer Service Representative

Terry’s Florist

Jan 2022 - Jun 2022

Key Achievements:

• • Handled inbound and outbound customer communications. • Provided B2B customer service through chat and voice support. • Assisted customers with orders, inquiries, and concerns. • Maintained professional communication with business clients.

Order ProcessingGoogle Sheets (Advanced)

Quick Stats

Age32 years
English LevelConversational
ID VerificationVerified
Portfolio
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