Virtual AssistantVirtual Assistant
Mc
ID Verified$800
per month
($5/hour)
Profile Description
I’m a detail-oriented Virtual Assistant with a strong background in technical support, administrative tasks, and customer service. I have over three years of professional experience working with companies such as IBEX Global PH and Teleperformance, where I developed strong communication, problem-solving, and documentation skills while assisting customers in fast-paced environments. As a Virtual Assistant, I can help with calendar and email management, data entry, CRM updates, research, reporti...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Software Development
Virtual Assistance & Admin
Work Experience
Freelance Programer
Freelance Programer
Jun 2013 - Feb 2026
Job Responsibilities:
• Designed and developed small-scale systems for local businesses to streamline operations • Built basic applications for data management, reporting, and workflow automation • Gathered client requirements and translated them into functional system features • Provided post-deployment support and system updates
Technical Support
Ibex
Jul 2022 - Dec 2025
Job Responsibilities:
• Resolved internet connection issues via phone and chat support • Provided step-by-step technical assistance and remote troubleshooting • Documented customer concerns and escalations in CRM tools • Maintained a professional and calm tone in high-pressure situations
Technical Support
Teleperformance
2020 - 2022