Andrea

Virtual Assistant | Admin&Customer Support | Lead Generation

Andrea

800/mo
Tarlac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Business Administration graduate (Cum Laude) with an experience as a Virtual Assistant specializing in administrative support, CRM management, lead generation, appointment setting, customer service, and real estate operations. Highly organized, detail-oriented, tech-savvy, and committed to helping businesses improve efficiency and achieve their goals.

Top Skills

Calendar Management · 2 yearsAsana · 1 yearCold Email Outreach · 1 yearDocument Management · 1 yearEmail Management · 1 year

Skills & Expertise

Customer Success

Email SupportIntermediate
Phone SupportIntermediate

E-commerce & Marketplace

Inventory ManagementBeginner
Order FulfillmentBeginner
Order ProcessingBeginner

Sales & Business Development

Cold Email OutreachIntermediate
Lead GenerationIntermediate
Warm Outreach & Appointment SettingIntermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
AsanaIntermediate
NotionBeginner

Work Experience

Real Estate VA - Lead Generation

Ironforge Home Solutions

Sep 2025 - Jul 2026

Key Achievements:

Managed 5,000+ outbound SMS outreaches daily for real estate lead generation. Qualified motivated sellers and booked appointments for the acquisitions team. Maintained accurate CRM records, lead tracking, and follow-up schedules. Prepared daily reports and supported efficient sales operations. Consistently met deadlines while handling high-volume lead management with accuracy.

Email SupportLead GenerationEmail ManagementWarm Outreach & Appointment SettingDocument ManagementCold Email OutreachCalendar ManagementAsana

Admin Reviewer

Topwill Marketing Development Corporation

Jun 2024 - Feb 2025

Key Achievements:

Reviewed and verified administrative documents for accuracy and completeness. Processed purchase orders and maintained organized records and documentation. Prepared reports and ensured timely completion of administrative tasks. Coordinated with internal teams to support daily business operations. Maintained accurate data entry and filing systems while meeting deadlines.

Phone SupportOrder ProcessingOrder FulfillmentEmail Support

STUDENT INTERN

GRAV CREDIT CORPORATION

Jan 2024 - May 2024

Key Achievements:

Assisted with administrative tasks, data entry, and document processing. Organized and maintained client records and company files. Prepared reports and supported daily office operations. Assisted customers with inquiries and documentation. Gained hands-on experience in financial services, administrative support, and professional communication.

Email ManagementEmail SupportCalendar Management

Quick Stats

Age24 years
English LevelConversational
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Tarlac Agricultural University

2020 - 2024