Executive Assistant & Customer Support RepresentativeExecutive Assistant & Customer Support Representative

Job Responsibilities:

Manage and update Excel spreadsheets for efficient stock tracking and inventory management Conduct professional outbound calls to potential clients, introducing our services and generating leads Process invoices accurately using Xero accounting software, ensuring timely and correct financial records Perform data entry tasks with high attention to detail, maintaining the integrity of our databases... more...

Job Responsibilities:

Manage calendars and scheduling across multiple business operations Handle communication and correspondence on behalf of the executive team Address and respond to customer inquiries through online chat platforms Prepare reports and administrative documentation as needed Provide general administrative support for business operations Assist with organizational tasks and project coordination Support... more...

Job Responsibilities:

Create engaging draft listings for a wide range of watches and watch parts on eBay Craft attention-grabbing titles that highlight key product features and appeal to potential buyers Write accurate, detailed product descriptions based on provided high-quality photos Upload and organize product images within eBay listings Ensure all listing information is complete, accurate, and optimized for search... more...

Job Responsibilities:

Respond promptly to customer inquiries via email or phone, ensuring all interactions are professional, courteous, and helpful. Maintain and update customer accounts in the system, ensuring details such as contact information, purchase history, and preferences are accurate. Act as the primary point of contact for key clients, providing them with dedicated support and personalized service. Ensure al... more...

Job Responsibilities:

Receive and process cleaning service requests through both email and phone calls, ensuring timely responses and accurate scheduling. Manage payroll for the cleaning crew, including calculating hours worked, processing payments, and ensuring compliance with company policies and legal requirements. Conduct cold calls to various cleaning companies, establishing new partnerships, generating leads, and... more...

Job Responsibilities:

Managed three different lines of business (LOB): phone calls, emails, and live chat (using Citrix, Okta, and Zendesk) Addressed customer concerns regarding received products, including: product issues, returns, replacements, and general product information Provided prompt and effective solutions to ensure a positive customer experience. Handled customer inquiries and concerns via email, ensuring a... more...

Job Responsibilities:

Troubleshooting and resolving issues with internet, cable, and phone services using knowledge data base called Einstein360. Guiding customers through the process to ensure proper setup and optimal performance. Identifying opportunities to enhance customer experience by suggesting appropriate service enhancements. Maintaining accurate records of support cases to ensure continuity and quality of se... more...